Privacy statement

Edmo-Trading B.V., located at Polychemstraat 16, 6191 NL Beek and registered with the Dutch Chamber of Commerce under number 93318383, is responsible for processing personal data as described in this privacy statement.

Do you have questions about this statement or about your data? Email info@edmo-trading.nl or call +31 (0)6 10 42 38 43.

We only process data that you provide to us yourself or that is needed for the website to work:

• Contact form: your name, email address, phone number (optional), the subject and your message.
• Question or offer on a machine: your name, email address, phone number (optional), your message, the amount of your offer and the machine concerned.
• Contact by phone, WhatsApp or email: the data you give us, such as your name, phone number, email address and the content of your message.
• Customers: the data needed for quotations, invoices and delivery, such as company name, address and VAT number.
• Technical data: your IP address, the type of browser and the time of your visit. We use these to secure the website and prevent misuse of the forms.

We do not ask for special categories of personal data, such as data about your health. Our website is not intended for persons under the age of 16.

We only process your data when the General Data Protection Regulation (GDPR) provides a legal basis for it:

• To answer your question or offer and send you a quotation. This is necessary to enter into an agreement with you at your request.
• To carry out a purchase and to deliver and invoice the machine. This is necessary for the performance of the agreement.
• To keep our accounts. We are legally required to do so, among other things under the tax retention obligation.
• To secure the website, resolve faults and prevent spam. We do this based on our legitimate interest in a safe and properly working website.

We do not use your data for automated decision-making or profiling, and we do not send you a newsletter without your consent.

We never sell your data. We only share it with parties that help us provide our services:

• our hosting provider, which manages the website and the server;
• our email provider, through which messages from the forms reach us;
• the inventory and lead management system we use to manage our machines and enquiries;
• our accountant and, where needed for delivery, a transport company.

We conclude a data processing agreement with parties that process data on our behalf. Otherwise we only provide data when the law requires us to, for example to the Dutch Tax Administration.

Our website only places functional cookies that are needed for the website to work. No consent is required for these.

• laravel-session: remembers your visit, such as the language you chose. This cookie expires after 120 minutes of inactivity.
• XSRF-TOKEN: protects the forms against misuse by other websites and expires together with your session.

We do not use analytics, advertising or tracking cookies. The website’s fonts are hosted on our own server.

On some pages you can watch a YouTube video or view an OpenStreetMap map. This content is only loaded after you click on it. Only then is data such as your IP address shared with that party, and its privacy terms apply. YouTube (Google) may also process this data outside the European Economic Area.

If you contact us via WhatsApp, that contact runs through the WhatsApp (Meta) service and WhatsApp’s privacy terms also apply.

We do not keep your data longer than necessary for the purpose for which we collected it:

• Messages, questions and offers without follow-up: up to two years after the last contact.
• Data we need for our accounts: seven years, as required by the tax retention obligation.
• Technical data: sessions are deleted after 120 minutes of inactivity, server log files after three months at the latest.

We take appropriate measures to protect your data against loss and unauthorised use. The website uses a secure connection (HTTPS), only authorised staff have access to your data and the forms are protected against spam and misuse.

You have the right to:

• access your data;
• have incorrect data corrected;
• have your data erased, insofar as we are not legally required to keep it;
• have the processing of your data restricted;
• object to processing based on our legitimate interest;
• receive your data in a common format or have it transferred to another party.

Send your request to info@edmo-trading.nl. We will respond within one month. To prevent misuse, we may ask you to show that the request comes from you.

Are you not satisfied with how we handle your data? Please contact us first so we can find a solution together. You can also file a complaint with the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl).

We may update this privacy statement, for example when our website or the law changes. The most recent version is always available on this page.